Industry Solutions

FOS365

FoS 365 – Food Ordering System

FoS 365 is a standalone Food Ordering System designed to streamline food order management, Delivery, Table booking and integrate seamlessly with back-end systems, and elevate customer experiences. While operating independently, it integrates with Microsoft Dynamics 365 Business Central and LS Retail & Hospitality through robust connectors available on Microsoft AppSource, enabling efficient end-to-end operations.

FoS 365 Supports diverse food ordering channels (POS, mobile apps, websites, aggregators), and Provides centralized order management for improved speed and accuracy. The solutions is flexible and highly configurable enough to adapt to businesses of all sizes—from single outlets to large franchises.

Designed for your Industry Segments

Specific Industries Served:

Quick Service Restaurants (QSRs)

Enhance high-speed service and minimize order errors.

Cloud Kitchens

Manage multiple brands and virtual kitchens from a single dashboard.

Catering Businesses

Handle bulk orders with precision and automation.

Dine-In Restaurants and Cafes

Streamline table-side ordering and integrate with POS systems.

Key Features:

FoS 365 offers a flexible, standalone architecture with ready-made connectors for seamless integration with Dynamics 365 Business Central and LS Retail, significantly reducing implementation time. Its scalable, user-friendly design ensures rapid deployment, low maintenance, and enhanced operational efficiency. Businesses can avoid bottlenecks and manual errors, synchronize orders in real-time with back-end systems, and leverage advanced analytics to optimize resources and boost profitability

Standalone System with Seamless Integration:

Operates independently while providing pre-built connectors for D365 BC and LS Retail.

Omnichannel Order Management:

Unified dashboard to manage orders from apps, websites, kiosks, and POS systems.

Centralized system for real-time order routing and tracking.

Real-Time Inventory and Stock Updates:

Sync orders with back-end inventory systems to ensure accuracy.

Avoid over-ordering or stockouts with live tracking.

Kitchen Display System (KDS) Integration:

Digital order routing to kitchens for reduced preparation time and errors.

Organize and prioritize orders for optimized kitchen workflows.

Customer Engagement Tools:

Enable personalized offers, loyalty rewards, and promotions.

Support CRM integrations to deliver targeted marketing campaigns.

Advanced Analytics and Reporting:

Get actionable insights on sales performance, peak times, and menu trends.

Measure KPIs like average order value (AOV), delivery times, and customer satisfaction.

Benefits in Transformation

Streamlined Operations

Efficiently manage orders across multiple channels, eliminating delays and optimizing workflows.

Improved Accuracy and Speed

Minimize order errors and boost turnaround times for dine-in, takeout, and delivery services.

Scalability for Growth

Easily scale operations to accommodate growing order volumes or expand to multiple locations.

Successful Transformations:

A cloud kitchen chain achieved 50% faster order processing by centralizing their operations with FoS 365 integrated into D365 BC.

A QSR franchise reduced inventory waste by 20% using real-time stock updates synced with their back-end systems.

How Cetas Can Help

Expert Integration Services

Seamlessly integrate FoS 365 with Dynamics 365 Business Central and LS Retail for smooth data flow.

Customization and Flexibility

Adapt FoS 365 to meet the specific needs of cafes, restaurants, or large-scale cloud kitchens.

Proven Expertise

Leverage Cetas Microsoft Gold Partner status for seamless deployment, migration, and training.

Why Cetas?

With extensive expertise in hospitality implementations across formats like QSR, Casual Dining, Fine Dining, and Catering Units, Cetas offers tailored point solutions that automate and streamline operations. Our end-to-end support, from implementation to integration with industry-leading systems, ensures seamless workflows and optimal performance, helping you elevate your business operations.