Dynamics 365 Support

ERP Optimization After Go-Live: Your Investment Is Just Beginning

What Happens After ERP Go-Live? Understanding the Real Journey Implementing Microsoft Dynamics 365 ERP—whether Business Central, Finance & Operations, or Sales is a major milestone. But it’s just the beginning. Post-go-live is where strategic advantage is truly built. At Cetas, we guide organizations to go beyond implementation and embrace the long-term journey of ERP optimization, […]

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How to create Dynamics 365 Virtual Agent (Chatbot) to Improve Customer Service

How to create Dynamics 365 Virtual Agent (Chatbot) to Improve Customer Service In today’s fast-paced business world, delivering fast, effective customer service is crucial for success. Customers expect quick responses anytime—day or night. This is where Dynamics 365 Virtual Agent (Chatbot) to improve customer service shines, helping businesses provide 24/7 support through intelligent, automated conversations.

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Unlocking Business Potential with Dynamics 365 and Office 365 Integration

Unlocking Business Potential with Dynamics 365 and Office 365 Integration In today’s fast-paced digital landscape, seamless collaboration between business and productivity tools is no longer optional — it’s essential. For businesses the integration of Dynamics 365 and Office 365 represents a game-changing opportunity to unify processes, data, and teams under one connected ecosystem. At Cetas,

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